Monday, 25 April 2011
Great service from Maelstrom Games
A couple weeks ago, I had a bit of a whine about the service I received from Maelstrom Games. After posting that, I decided to contact Maelstrom direct; not with any real expectation in mind, more to just have a grumble.
I was surprised to receive a very prompt reply from Dan at Maelstrom, making a couple comments and offering an apology for the hassle. I was really impressed with his responses, as Dan had cleary read each one and replied with the reasons individually. They also gave me a small voucher (not much, about 5% of what I originally spent) which I've used on a couple of decent quality brushes.
So, overall, an excellent outcome from Maelstrom and really impressed as to how they responded to my problem.